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Smartglasses, such as Google Glass, are causing CIOs to take a fresh look at the impact wearable electronics will have on the enterprise. Gartner said that the use of smartglasses has the potential to improve worker efficiency in vertical markets such as manufacturing, field service, retail and healthcare. “Smartglasses with augmented reality (AR) and head-mounted cameras can increase the efficiency of technicians, engineers and other workers in field service, maintenance, healthcare and manufacturing roles,” said Angela McIntyre, Research Director at Gartner. “In the next three to five years, the industry that is likely to experience the greatest benefit from smartglasses is field service, potentially increasing profits by $1 billion annually. The greatest savings in field service will come from diagnosing and fixing problems more quickly and without needing to bring additional experts to remote sites.” 

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